Home
/
Services
/
Technical support for the mobile app

Maintenance of the mobile application

Post-release development and stability

  • We ensure compatibility with the latest versions of iOS, Android and new devices
  • We quickly find and fix bugs, failures, and vulnerabilities before they affect users.
  • We regularly check the code, business logic, performance, and operation of the mobile application.
  • Optimize startup speed, API, cache, and architecture for stability and responsiveness.
  • We add new functionality based on technical specifications or based on user behavior analysis.
  • We conduct a UX audit and identify weaknesses to improve the interaction experience.
Discuss the project
до 28%
budget savings on development
50+
completed projects
5,7%
staff turnover

Advantages of technical support for a mobile application

For the business owner
For the business owner
  • Understanding the technical condition of the mobile application
  • Reducing the risks of unplanned expenses, disruptions and loss of customers
  • Confidence in the stable, safe and predictable operation of the product



Find out the cost and maintenance time of the mobile application

Get a KP
For the product owner
For the product owner
  • Minimum technical failures of the product
  • The ability to quickly implement new features and improvements
  • Troubleshooting issues that interfere with purchases through the mobile app



Order technical support for a mobile application

Schedule a consultation
For users
For users
  • The mobile app works fast and bug-free.
  • Stable and secure access to functionality at any time
  • User-friendly and thoughtful user experience



Plan technical support for the mobile app

Order a service

The cost of technical support for a mobile application

from 3 months
from 2000 ₽/hour
projects starting from 100 thousand rubles.
LighTech The warranty period is 2 weeks
LighTech Comprehensive audit
LighTech The optimal team for the task
LighTech Support and mentoring from experts in related fields
LighTech Transparent process — TK work, reporting, tracking, timing control

The LighTech Team

Project managers
Product managers
DevOps engineers
Architects
Frontend Developers
Backend Developers
Mobile Developers
Flutter-
iOS Developers-Developers
Android Developers
QA Engineers
UX/UI specialists
Scrum Masters
Analysts
Designers
Marketers
Copywriters
Learn more about the team

Tell us about your project.

And we will offer you the optimal solution based on our experience, create a roadmap for the project and estimate the time and cost of development.
Discuss the project
LighTech

Our advantages

Scrum.org certification
Scrum.org certification
Our team is certified according to international standards Scrum.org . We apply the best practices of agile development to your business.
The Open-Source approach
The Open-Source approach

Active participation in open-source projects allows you to create reliable solutions using proven technologies and keep up with the times. 

The component approach
The component approach
Our solutions are created from ready-made tested components. This speeds up development and scaling, as well as making further support easier.
Worked commands
Worked commands

Our experts with extensive experience in collaboration guarantee efficiency, coherence and quality of the final product.

Experience in BPMS, CRM, and Highload development
Experience in BPMS, CRM, and Highload development
We are not new to complex projects. We have extensive experience in creating BPMS, CRM and high-load systems.
Accredited IT company
Accredited IT company

Proven professional qualifications, reliability and compliance with advanced industry standards.

They trust us.

Bayer
Bronevik
Stabilafonder
X5Group
W
Lean Apps

Industry experience

The stages of maintenance of the mobile application

1

Technical audit and analysis

We conduct a technical audit of the mobile application: we check the logs, architecture, performance, security, display correctness on different devices and the OS version. We identify bugs, vulnerabilities, and bottlenecks in UX or logic.

2

Formulation of tasks and work plan

We determine priorities, for example, the elimination of critical errors or planned improvements. We form the terms of reference, describe the goals, limitations and deadlines. We coordinate the plan with the customer.
3

Implementation and maintenance

We fix the found errors and implement improvements. We increase the stability of the application, speed up work and improve interaction with the server (API, data warehouse). We monitor the correct operation of background processes, push notifications, and the behavior of the mobile app on different devices. We ensure smooth operation and a positive user experience.

4

Documentation and reporting

We are updating the technical documentation for the mobile application and fixing all changes in the code and infrastructure. We provide regular reports on stability, launch speed, number of incidents, and other metrics important to the product.

Why does a business need mobile app maintenance?

If a mobile app is part of your business processes, a sales channel, or a customer service, its stable and uninterrupted operation is critically important. Technical support helps not only to "maintain" the product, but to develop it, quickly eliminate errors, adapt to platform updates, and retain users.

Technical support for a mobile app is important if:

  • Users complain about crashes, errors, freezes, or unstable operation on different devices.
     

  • It is planned to scale, launch new functionality, or adapt to new versions of iOS and Android.
     

  • We need constant monitoring of security, analytics, and the correct operation of the API, storage, push, and UX.
     

  • The internal team does not have time to respond to requests or develop a mobile solution.
     

  • Reducing technical and reputational risks is required, especially under high load or seasonal peaks.

We support mobile applications at all stages: from the initial audit and elimination of critical errors to long-term maintenance, regular updates, improvements and productivity improvements. We have experience working with mobile products, and our case studies include projects that have helped customers from different industries improve efficiency and scale.

Frequently asked questions about the technical support of the mobile application

What is included in the technical support of the mobile application?
Why would a business order tech support?
Is it possible to refine the product as part of technical support?
Is it possible to connect to maintenance if the mobile application was created by another team?
Do I need support if the mobile app is working fine?
Is it possible to order only an audit without further maintenance?

What will you get after completing the project

Get artifacts from the project
Open
Documentation
Documentation
Closing documents
Closing documents
Support
Support

Projects that we have implemented

Tell us about your project
Name
Contact
Message
Attach file +
Request to get files
Name
Send files
Message
Thanks!
Your request has been sent
After processing, our manager will contact you