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Development of a RAG system for business

Creation and implementation of a RAG system

RAG systems for business process automation

  • Intelligent search and answers for corporate data
  • Quick answers to typical questions from employees and customers without manual processing
  • Connecting RAG to CRM, ERP, corporate messengers, mail, and internal databases
  • Working with the company's documents and knowledge base
  • Query analysis and user behavior
  • Work with thousands of documents and constantly updated sources without further model training
  • Reducing the burden on the support team and increasing the speed of work
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50+
completed projects
5,7%
staff turnover
до 28%
budget savings on development

Advantages of RAG for business

For managers and product owners
For managers and product owners
  • Quick access to key indicators for operational and strategic decisions
  • Unified information space
  • Forecasting and analytics (identifying risks and evaluating the effectiveness of business processes)


Find out the cost and time frame of developing RAG for business

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For project and operational managers
For project and operational managers
  • Real-time project execution tracking
  • Simplified documentation search
  • Automation of routine processes
  • Quality standards support (RAG helps to ensure compliance with corporate standards)


Learn how AI-powered RAG automates internal processes

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For financial and analytical professionals
For financial and analytical professionals
  • Quick access to up-to-date data
  • Data-driven decision support
  • Speeding up the preparation of reports — automatic compilation of information
  • Identification of problems and control of processes based on data


Order the development of a RAG system

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The LighTech Team

Project managers
Product managers
DevOps engineers
Architects
Frontend Developers
Backend Developers
Mobile Developers
Flutter-
iOS Developers-Developers
Android Developers
QA Engineers
UX/UI specialists
Scrum Masters
Analysts
Designers
Marketers
Copywriters
Learn more about the team

Tell us about your project.

And we will select the optimal solution using the RAG system, prepare a roadmap for implementation and calculate the time and cost of development.
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LighTech

Our advantages

Scrum.org certification
Scrum.org certification

Our team is certified according to international standards Scrum.org . We apply the best practices of agile development to your business.

The Open-Source approach
The Open-Source approach

Active participation in open-source projects allows you to create reliable solutions using proven technologies and keep up with the times. 

The component approach
The component approach

Our solutions are created from ready-made tested components. This speeds up development and scaling, as well as making further support easier.

Worked commands
Worked commands

Our experts with extensive experience in collaboration guarantee efficiency, coherence and quality of the final product.

Experience in BPMS, CRM, and Highload development
Experience in BPMS, CRM, and Highload development

We are not new to complex projects. We have extensive experience in creating BPMS, CRM and high-load systems.

Accredited IT company
Accredited IT company

Proven professional qualifications, reliability and compliance with advanced industry standards.

Technology stack

We will help you create a solution that will meet the needs of your business. Our team uses proven and up-to-date tools, develops digital products for stable and efficient work for many years to come. 

Go
A compiled programming language with a simple syntax, focused on high performance and parallel computing.
Python
A powerful and flexible programming language that provides fast development and high performance. It is ideal for creating complex business logic and processing large amounts of data.
RDBMS
A relational database management system that allows you to store and process data in the form of linked tables
AWS
Amazon cloud platform, which provides a wide range of services for computing, data storage, and application development
Celery
Asynchronous task queue for Python, which allows you to perform deferred operations and distribute the load
Docker
A platform for packaging, distributing, and running applications in isolated containers
Django
High-level Python framework for fast development of secure and scalable web applications
DRF
Django REST Framework, a Django extension for creating APIs with REST architecture support
FastAPI
Modern Python framework for building high-performance APIs with automatic documentation
React
A library for developing interactive user interfaces. Allows you to create fast and scalable web applications with excellent performance.
Angular
A progressive framework for creating dynamic and responsive user interfaces. Guarantees smooth operation of your portal on any devices.
Vue
A progressive JavaScript framework for creating user interfaces with a reactive data update system
Next.js
React is a framework with support for server rendering for creating optimized web applications.
Nuxt
A framework for Vue.js, which simplifies the development of universal and statically generated applications
Dart
An object-oriented programming language from Google used for developing mobile, web, and desktop applications.
Flutter
A powerful framework for fast and efficient development, ideal for creating cross-platform applications. It provides high performance and flexibility, enables efficient implementation of complex business logic, and provides high-quality user interfaces.
Clean Architecture
An architectural approach to software development that focuses on separation of responsibility and independence from external frameworks
Swift
A modern programming language from Apple for developing applications for iOS, macOS and other platforms of the company
Kotlin
A statically typed programming language from JetBrains, compatible with Java, used for developing Android applications and server systems

They trust us.

Bayer
Bronevik
Stabilafonder
X5Group
W
Lean Apps

Industry experience

Stages of development and implementation of the RAG system

1

Project planning

We define automation tasks: query processing, distribution of requests, preparation of reports, work with internal queries and document management.

We analyze the client's infrastructure — CRM, ERP, messengers, BI-systems — and choose integration approaches taking into account security and data storage requirements.

2

Designing use cases

We study the current processes: receiving requests, supporting employees and clients, operational and back-office tasks.

We are designing the architecture of the RAG system, thinking over business logic and interaction scenarios, and determining how the system will provide fast and accurate responses.

3

Development and integration of functionality

We implement the functionality of the RAG system for working with chats, e-mail, API and other channels:

  • automatic search and compilation of information from internal and external sources;
  • running business processes according to the set rules;
  • integration with CRM, task managers and knowledge bases;
  • adapting the model based on user feedback.
4

Testing the application

We check the operation of the RAG system: correctness of responses, completion of tasks, stability under peak loads, work with typical and atypical requests.

5

Implementation and support

We are implementing RAG into the corporate ecosystem: messengers, internal portals, CRM, ERP. We set up access rights, log monitoring, regular model updates and scenario optimization, and provide technical support.

Why does a business need to create RAG systems?

RAG (Retrieval-Augmented Generation) system automates work with corporate information: extracts data from documents, communications and knowledge bases, structures them and provides accurate answers for decision-making based on current data.

Such solutions are based on modern AI approaches and frameworks for building RAG pipelines. For example, LlamaIndex is used to work with documents and collect context, and CrewAI is used to coordinate complex scenarios and roles in RAG processes. This allows you to link corporate data to language models and get accurate answers.

RAG becomes a part of daily business processes, helping managers, managers, HR and operational teams to work quickly with information. This is not a chatbot, but an intelligent system for accessing the company's knowledge, operating 24/7 and relying on real sources.
 

AI-based RAG system capabilities:

  • Intelligent access to corporate documents. Search for and generate responses based on company regulations, instructions, policies, and archives.
  • Decision support in specialized areas. Work with industry data, background information, and protocols.
  • Support for technical support services. Quick search for recommendations and solutions based on the knowledge base, the history of requests and technical documentation.
  • Generation of analytical reports and sammari. Generating reports and summaries from corporate data and documents for specified queries.
  • Consulting support for clients. Providing accurate and up-to-date information on the company's products and services.
  • Working with HR data and internal knowledge. Search for and structure information on internal policies, procedures, and materials for employees.

RAG systems are used in tasks where it is important to work with a large amount of verified information and get accurate answers based on sources. They are used in customer support to search knowledge bases and CRM, in legal and financial departments to work with regulatory and regulatory documents, in medicine to analyze clinical recommendations and medical data, as well as in education and corporate training to automate responses and access to educational materials.

Frequently Asked questions about creating RAG systems

Why does a business need process automation using RAG?
Who is involved in the development of the RAG system?
Who is suitable for RAG solutions?
Where else are RAG systems used?
What should I do if the company doesn't have a ready-made knowledge base?
What advantages does the RAG system have for businesses compared to regular reporting?

What will you get after completing the project

Get artifacts from the project
Open
Scalable code
Scalable code
Documentation
Documentation
Closing documents
Closing documents
Support
Support

Projects that we have implemented

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