Instajet - частная авиационная компания, о. Уайт, Англия. В основном бизнес обслуживает премиальных клиентов, предоставляя им частные джеты.
In the field of individual passenger transportation, difficulties often arise for both customers and airlines. Customers have difficulty finding the right flight. They also often have to pay for additional services. Safety-oriented airlines spend a lot of time looking for customers.
Instajet came up with the idea to create a platform that will simplify interaction for all stakeholders.
To develop a flexible online service for booking flights by private business jet, where customers could quickly find the right aircraft. The company should also have more customers with its help.
A mobile application for booking a business charter has been implemented.
Stage 1
We have collected the customer's wishes and formulated the requirements
Stage 2
We have defined roles and written user stories
Stage 3
We conducted iterative development in sprints with demo screenings every two weeks
Stage 4
With Instajet, booking a private flight is as easy as calling a taxi!
The application provides instant access to all necessary services for planning and organizing an air flight.
Passenger:
1. Registers, creates a profile.
2. Authorizes, places a request for a flight with the date and destination.
3. Receives a fixed airfare.
Instajet:
According to the request parameters, it selects a flight from the fleet of the Association of Airline Operators and offers it to the passenger.
When choosing an aircraft, it takes into account not only its availability on a certain date, but also additional characteristics that affect the quality of the flight (year of manufacture, condition, special offers on board, etc.).
After 6 months, the number of orders increased by 18% due to the introduction of the application. NPS (Consumer Loyalty Index) increased to 30%.
